Data Protection

Fabaji Privacy Policy — Your Information
How We Keep You Safe

At fabaji, your privacy is our top priority. We are committed to being fully transparent about what personal information we collect, why we use it, and how we keep it safe.

Last Updated: January 2026

How We Protect Your Information

Fabaji's Privacy Policy — the key pillars at a glance

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End-to-End Encryption
All your personal data and transactions are protected with SSL/TLS encryption. No third party can access your information.
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No Sale of Data
fabaji never sells your personal data to third parties. Your data is used solely to improve our services and maintain security.
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Minimal Data Collection
We only collect information that is strictly necessary to provide our services. We do not request or gather data that isn't relevant.
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Right to Rectification
You can update your information at any time from your profile. If you request a correction, fabaji will act on it promptly.
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Cookie Transparency
fabaji uses cookies solely to improve your experience. You can manage cookie preferences through your browser settings.
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Right to Erasure
When your account is closed, fabaji will delete your personal data within the designated timeframe, unless retention is required by law.
Our Commitment: Your privacy at fabaji is a right, not a privilege. Reading this Privacy Policy will show you how seriously we take the handling of your personal information.
1 Introduction & Scope

Fabaji (fabaji.net) — Bangladesh's trusted online gaming platform. When you use fabaji, we collect certain information — this Privacy Policy explains exactly what that is and how it's used.

This Privacy Policy applies to all fabaji services, including the website, mobile app, live chat, email communications, and other channels. By using any fabaji service, you are considered to have agreed to this Privacy Policy.

We always handle your personal data in line with international data protection standards (including the core principles of GDPR). Our goal is to use your information with full transparency and to give you control over it.

In this policy "we", "fabaji" refers to the authority operating the fabaji platform. "You", "User" refers to any registered or unregistered visitor of fabaji.

2 What Information We Collect

Fabaji collects two types of information: what you provide directly, and what is collected automatically as you use the platform.

Information you provide directly:

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Home Address & District
  • National ID / Passport number (for KYC verification)
  • Mobile banking number (bKash / Nagad / Rocket)
  • Messages sent via live chat or email

Automatically collected information:

  • IP Address & Device Type
  • Browser version & operating system
  • Page visits, click patterns & session duration
  • Login time & location data (approximate)
  • Gaming Activity & Betting History
  • Information collected through cookies & tracking technologies
Data Type Reason for Collection Mandatory?
Name & Contact Account Creation & Contact Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC & Fraud Prevention Yes for withdrawals
Payment Information Deposit & Withdrawal Process Yes
Device & IP Security & Fraud Detection Automatic
3 How We Use Your Information

Fabaji uses your information only for specific, legitimate purposes. Your data is never used for anything irrelevant or inappropriate.

Primary Use Cases:

  • Account management: Registration, login, and account maintenance
  • Service delivery: Gaming, payment processing, and prize distribution
  • Ensuring Security: Fraud, Money Laundering & Abuse Prevention
  • Legal Obligation: Meeting regulatory requirements & KYC verification
  • Customer Support: Troubleshooting & support
  • Service improvement: Analyzing user experience and improving our products
  • Promotional Communications: Keeping you informed about bonuses & offers (you can opt out at any time)

Fabaji never uses your data beyond its original purpose. Should we need to use it for any new purpose, your consent will be obtained first.

To opt out of promotional emails: Click the "Unsubscribe" link at the bottom of any email, or Help Center Contact us.
4 Data Sharing Policy

Fabaji does not sell your personal information to any third party. However, in certain limited circumstances, data may be shared with specific parties:

  • Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket — solely for processing transactions
  • Game Providers: Minimum necessary data shared for third-party game operation
  • Legal authorities: Under a valid court order or regulatory authority request
  • Anti-fraud organizations: To detect and prevent fraud
  • Auditors & Consultants: For legal and financial audits, under strict confidentiality agreements

Fabaji maintains strict Data Processing Agreements (DPAs) with all parties it shares data with, ensuring your information is used only for its intended purpose.

Important: fabaji never sells or rents your information to any advertiser or marketing company.
5 Cookie Policy

Fabaji uses cookies while you browse the website. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

  • Essential Cookies: Maintaining active login sessions and ensuring security — the site cannot function without these
  • Functional cookies: Remembering language preferences and theme settings
  • Analytics cookies: Understanding which pages are most used, helping us improve our services
  • Security cookies: To detect suspicious activity

You can manage or disable cookies from your browser settings. However, disabling essential cookies may prevent the fabaji site from functioning properly.

6 Data Retention Period

Fabaji retains your data only for as long as necessary. Information that is no longer needed is deleted after a defined period.

Data Type Retention Period
Account Information (active accounts) For as long as your account remains active
Transaction History 5 years (legal obligation)
KYC Documents 5 years after account closure
Chat & Support Logs 2 years
Cookies & Session Data 30 days to 1 year
Marketing preferences record Until consent is withdrawn + 1 year

Retention periods may be extended for legal, regulatory, or dispute resolution purposes. You will be informed if this applies to you.

7 Your Rights

Every fabaji user has the following rights regarding their personal data:

  • Right to Know: You can find out what information we hold about you
  • Right to Access: You can request a copy of your own data
  • Right to Rectification: You can update any incorrect or outdated information
  • Right to Erasure: You may request deletion of your data under certain circumstances
  • Right to Restrict Processing: You can request that we stop using your data for any specific purpose
  • Right to Portability: You may request your data in a machine-readable format
  • Right to Object: You may object to the use of your data for marketing purposes

To exercise these rights Help Center or email us at support@fabaji.net. fabaji typically responds within 30 days.

Please note: Where fabaji has a legal obligation or legitimate reason to retain certain data, it may not be able to delete it — you will be clearly informed if that is the case.
8 Security Measures

Fabaji uses industry-leading technology to keep your data secure. Our security framework consists of the following layers:

  • SSL/TLS Encryption: All data transmissions are encrypted
  • Two-Factor Authentication (2FA): An extra layer of security for account login
  • Firewall & DDoS Protection: Protecting servers from external attacks
  • Regular Security Audits: Regular system audits by third parties
  • Limited Access Policy: Only authorized personnel can access your data
  • Data Backup: Regular encrypted backups are stored in a secure location

In the event of a data breach, fabaji will notify the affected users — and the relevant regulatory authority where applicable — within 72 hours.

You also play a role in keeping your account secure — use a strong password, enable 2FA, and never share your login credentials with anyone.

9 Protection of Minors
Caution: fabaji does not knowingly collect or store personal information from anyone under the age of 18.

Fabaji is strictly for users aged 18 and above. We verify age at registration and confirm identity through the KYC process.

If we become aware that a minor is using fabaji, their account will be immediately closed and all associated data will be deleted.

If parents or guardians suspect their child is using fabaji, please contact us at support@fabaji.net and we will take immediate action. To learn more about responsible gaming, Responsible Gaming Visit the page.

10 Privacy Policy Updates

Fabaji may update this Privacy Policy from time to time. Any changes will be communicated in the following ways:

  • Published on this page with a new "Last Updated" date
  • You will be notified at your registered email address for any significant changes
  • A pop-up notice may be displayed when you log in to the site

Continued use of fabaji after any changes takes effect constitutes your acceptance of the updated policy. If you do not agree to the new policy, please Help Center Contact us.

11 Contact Us

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@fabaji.net
  • Live chat: Available on the website 24/7
  • Help Center: Help Center Page

Fabaji typically responds within 3 business days and aims to resolve complex matters within 30 days.

Safe & Trusted

Keeping your privacy protected
Enjoy fabaji

Your data is completely safe at fabaji. Register now and enjoy the best gaming experience in Bangladesh.

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