From opening an account to payments, game rules, and bonuses — the fabaji Help Center has you covered every step of the way.
Popular Topics
Browse the topics below based on what you need help with
Everything you need to know about registration, login, password changes, profile updates, and KYC verification.
Support for deposits and withdrawals via bKash, Nagad, Rocket & bank transfer.
Rules and guidelines for cricket betting, casino games, lottery, slots, and live dealer games.
Welcome bonus, cashback, free bets, referral program, and wagering requirements — all explained in detail.
Account security, two-factor authentication, data safety & fraud protection.
Mobile app downloads, installation issues, browser compatibility, and page loading problems.
Deposit limits, self-exclusion, cooling-off periods, and responsible gaming resources.
Information on fabaji's general rules, terms of use, and privacy policy.
Whatever the issue, the fabaji support team is always ready to help
For the fastest support, use live chat. Our agents respond in an average of 3 minutes.
Now OnlineFor detailed issues, reach out by email. You'll typically get a response within 2–4 hours.
support@fabaji.netJoin the fabaji support channel on Telegram — the most convenient way to get quick updates and assistance.
Active 24/7
Simple answers to the most frequently asked questions
Go to the fabaji website and click the "Register" button at the top.
Enter your mobile number, email, password, and full name accurately.
Verify your number using the 6-digit OTP sent to your mobile.
Complete your profile with your date of birth and address — it'll be needed for KYC verification.
Once registration is complete, you can log in to fabaji and start playing right away.
Click the "Forgot Password?" link.
Enter the mobile number or email address used during registration.
Use the reset code sent to you via SMS or email to set a new password.
| Method | Minimum Deposit | Maximum Deposit | Withdrawal Time |
|---|---|---|---|
| 📱 bKash | ৳100 | ৳50,000 | 5–15 Minutes |
| 💚 Nagad | ৳100 | ৳50,000 | 5–15 Minutes |
| 🚀 Rocket | ৳100 | ৳40,000 | 5–15 Minutes |
| 🏦 Bank | ৳500 | ৳5,00,000 | 1–3 Hours |
Check your bKash/Nagad/Rocket app to confirm whether the amount was deducted.
Occasional minor delays due to server synchronization may occur.
Take a screenshot of your payment confirmation.
Contact us via live chat or email with a screenshot — and get your issue resolved fast.
Check the fabaji promotions section regularly for active bonus offers.
Some offers require you to enter a bonus code at the time of deposit.
Each bonus comes with specific turnover requirements that must be met.
Once the wagering conditions are met, you can withdraw your bonus winnings with no hassle.
Use a password of at least 12 characters. Never reuse the same password across multiple sites.
Go to your account settings and enable 2FA. You'll need an OTP each time you log in.
Fabaji support will never ask for your password.
It's best to avoid logging in on café or public networks.
One of the most frustrating experiences in online gaming is having nowhere to turn when something goes wrong. On many platforms, emails go unanswered for days and phone lines ring out. fabaji takes a different approach — support that actually works, not just looks good on paper.
The fabaji Help Center is built with Bangladeshi users in mind. Native-language support and a familiar way to report issues make fabaji far more accessible.
The most common issue new users face is not receiving an OTP during registration. This is usually down to a mistyped number or a temporary network hiccup. fabaji's help center has a fix for this — hit the "Resend OTP" option to try again, and if it still doesn't arrive, you can switch to email verification instead.
Login issues can happen from time to time — forgetting your password, getting locked out, or trying to sign in from an unfamiliar device. fabaji has an automated recovery system for all of these. In most cases, you can resolve it yourself in under 5 minutes without needing to contact support.
Payment issues tend to cause the most anxiety since real money is directly involved. fabaji understands that — which is why all payment-related concerns are handled with the highest priority.
The most common reasons for a failed deposit are entering the wrong reference number, transferring an incorrect amount, or a temporary issue with the bank server. fabaji's Help Center has specific troubleshooting guides for each of these situations. Contact support with a payment screenshot and the issue is typically resolved within 1 hour.
One thing to keep in mind for withdrawals — KYC verification must be completed before your first withdrawal. It takes a little time upfront, but once done, every subsequent withdrawal goes through much faster.
Fabaji offers cricket betting, football, Live Casino, slots, lottery, and much more. Each game has its own rules, which can feel a bit overwhelming at first. The fabaji Help Center has dedicated guides for every game — written in simple, easy-to-understand language.
If a technical issue occurs in Live Casino — such as video buffering or a disconnection from the dealer — the game is automatically reviewed and your balance is refunded if needed. fabaji's policy on this is clear: users should not be penalized for technical faults.
Bonuses often come with a lot of questions, and the most common one is about wagering requirements. Simply put — bonus funds can't be withdrawn immediately; you need to place a certain amount in bets first. Every fabaji bonus offer clearly states these conditions, but if anything is unclear, you can always ask support.
Referral bonuses are another common question. When will the bonus be credited after referring a friend, and how much will you get — all of this is available on fabaji's promo page. If your bonus still hasn't arrived, contact support with your referral code and it'll be sorted out quickly.
Fabaji believes gaming should be entertainment, not a burden. If you feel that gaming is having a negative impact on your life, the fabaji Help Center is here to help — no judgment, no questions asked. You can set deposit limits, take a temporary break, or close your account entirely. All options are available.
Direct answers to the most frequently asked questions
The fabaji support team is always here for you. Reach out via live chat or email and get a quick resolution.
Email: support@fabaji.net
For players 18+ only. Play responsibly.